Have you signed up for Spotify Premium but changed your mind and want your money back? Don’t worry, Spotify makes it easy to get a refund on your subscription if you act quickly. In this comprehensive guide, we’ll walk you through the step-by-step process for canceling Spotify Premium and getting a full refund.
When You Can Get a Refund on Spotify Premium
The good news is that Spotify offers full refunds within 30 days of signing up for any type of Spotify Premium plan, including Individual, Student, Family, or Duo accounts.
As long as you cancel your subscription and request a refund within 30 days, you will get your money back for any full months left in the billing cycle that you haven’t used.
For example, if you signed up on January 1st for a monthly Spotify Premium plan but decided to cancel and request a refund on January 15th, you would get a full refund for the remaining days left in January as well as any future months you were billed for.
However, if you request a refund after 30 days, Spotify will not issue any refund except in exceptional circumstances. So make sure to act fast if you want your money back!
How to Request a Refund on iOS/Android Devices
If you signed up for Spotify Premium using your iOS or Android device, here are the steps to request a refund:
- Open the App Store and tap on your Apple ID profile picture.
- Scroll down and tap on ‘Subscriptions’.
- Under ‘Active’, find the Spotify Premium subscription.
- Tap on it and select ‘Cancel Subscription’.
- A popup will appear to confirm cancellation – tap ‘Confirm’.
- On the next screen, select ‘Request Refund’.
On Android devices:
- Open the Google Play Store app.
- Tap the hamburger menu in the top left corner.
- Tap ‘Subscriptions’.
- Find the Spotify Premium subscription and tap on it.
- Tap ‘Cancel Subscription’.
- Tap the reason for cancellation – select ‘I changed my mind’.
- On the next page, click ‘Request a refund’.
Once you request a refund this way, Google Play or App Store will process the refund and return the transaction amount to your original payment method within a few days.
Requesting a Refund on Desktop
To request a Spotify Premium refund on your desktop, follow these steps:
- Go to www.spotify.com and log into your account.
- Click on your profile name in the top right corner.
- In the drop down menu, select ‘Account’.
- On the Account page, find the ‘Change Plan’ option and click ‘Cancel Premium’.
- On the cancellation page, select ‘I want my money back’.
- Click ‘Yes, cancel’ to confirm.
- Spotify will immediately cancel your subscription and process a refund within 10 business days.
You’ll see the refund appear as a positive transaction in your bank statement. If you paid by PayPal, the refund will go back to your PayPal wallet.
Refund Policies and Eligibility
To be eligible for a full refund on Spotify Premium, you need to meet the following criteria:
- You must cancel your subscription and request the refund within 30 days of signing up.
- The refund can only be for full months remaining in the billing cycle that were not used.
- Refunds are only applicable for completely unused subscription time. If you’ve streamed music or downloaded content during the billing period, partial refunds may be issued.
- Spotify will only offer refunds on subscriptions purchased directly from Spotify, not through in-app purchases via the App Store or Google Play Store.
- Users are limited to one refund per year for any Spotify paid subscription.
As long as you meet the above conditions, Spotify will happily refund your subscription within 10-15 business days. Refunds are processed back to the original payment method used.
In some cases, Spotify may issue partial refunds:
- If you streamed music or downloaded content during the billing cycle before requesting a refund, Spotify will calculate a partial refund for any full months left.
- For annual subscriptions, Spotify will refund any full months left in the year. For example, if you cancel an annual plan after 5 months, you would get 7 months refunded.
- If you request a refund after 30 days, Spotify has full discretion on whether to issue any partial refund. Generally refunds are only given in exceptional circumstances after the initial 30 days.
- For multiple year subscriptions, only the current year will be considered for refunds. Any future years paid upfront won’t be refunded after 30 days.
So in summary, make sure to request a refund within 30 days to get the full amount back. In some cases, partial refunds may be given after calculating your usage.
Refunds After Free Trial
If you signed up for a Spotify free trial and forgot to cancel before you were charged for the first month, can you still get a refund?
The answer is yes, Spotify will still allow you to cancel and refund your first paid month after a free trial if you act quickly.
Here’s their policy on free trial refunds:
- You need to cancel and request the refund within 30 days of the end of the free trial period.
- This allows you to get a full refund on the first month you were charged after the free trial.
- Only the first paid month is eligible for a refund, not any subsequent months.
So if you forgot to cancel the free trial, make sure to request a refund within 30 days from the end of the trial to get your money back. Act fast though, because Spotify won’t issue refunds after the initial 30 day window!
Refunds for Unused Time
A common refund scenario is when you cancel Spotify Premium mid-billing cycle and want a refund for the unused days that were already paid for.
The good news is that Spotify will refund any unused time when you cancel a subscription mid-cycle, no matter when you cancel.
Here is how it works:
- If you cancel with days left in the month that you’ve already paid for, Spotify will calculate a prorated refund for the unused days.
- The refund is based on the price per day for your subscription – monthly plans are divided by 30 and annual plans by 365 to get the daily rate.
- There is no 30 day limit on these unused time refunds – you could cancel and get a prorated refund 6 months later if needed.
- The refund will be applied back to your original payment method within 10 business days after cancellation.
So you can cancel Spotify anytime without worrying about losing prepaid subscription fees. Spotify will refund you fairly for the unused time to give you a clean exit.
Payment Methods and Refunds
Spotify offers various payment methods you can use to purchase a Premium subscription, including credit cards, PayPal, prepaid cards, and even carrier billing.
Here’s a quick rundown of how refunds work with the different payment methods:
- Credit Cards – Refunds go directly back to the credit card used to pay. It will appear as a positive transaction on your statement within 10-15 business days.
- PayPal – Refunds will go back to your PayPal wallet balance. No need to do anything, it’s automatic.
- Prepaid Card / Gift Card – Unfortunately Spotify can’t refund balances back to prepaid cards. You’ll need to provide an alternate payment method like PayPal to receive the refund.
- Carrier Billing – Carrier bills from your mobile provider need to be refunded back to that provider. Spotify will process these refunds automatically.
- Bitcoin – Bitcoin payments can’t be refunded directly. You’ll need to provide an alternate payment method to receive your refund.
As long as you used a credit card, PayPal, or carrier billing, the refund will be quick and hassle-free. Just make sure Spotify has a payment method on file to refund back to.
Getting Refunds for Family Plans
If you initially signed up and paid for a Spotify Family plan that included multiple members, here is how refunds work if you want to cancel:
- Only the family plan manager who paid for the subscription can request a refund.
- The refund will be issued back to the original payment method used by the family manager.
- Before requesting the refund, the family manager should remove any dependent members and convert the plan back to an Individual subscription.
- Once all dependents are removed from the family plan, the manager can request the refund the same way as an individual plan.
- Refund eligibility timeframes are the same – within 30 days for a full refund, partial refunds thereafter.
- Unused time will be refunded regardless of when family plan is canceled mid-cycle.
So if you’re unsatisfied with Spotify Premium Family, the account manager has full control over requesting refunds for the family subscription. Remove dependents first before canceling the plan to ensure accurate refunds.
FAQs About Spotify Premium Refunds
Does Spotify offer refunds for Premium subscriptions?
Yes, Spotify allows refunds on Premium plans within 30 days of signing up. You get full refunds for any unused months left in the billing cycle. Partial refunds may be given after 30 days in some cases.
Can I get a refund on in-app Premium purchases?
Unfortunately, no. Spotify only provides refunds for subscriptions purchased directly on spotify.com, not through in-app purchases made on iOS or Android apps.
What if I purchased Premium as a gift for someone else?
If you gifted a Spotify Premium subscription, you can request a refund just like any other purchase. The refund will go back to the original payment method used to buy the gift subscription.
How long does it take to get my Spotify refund?
Spotify processes refunds within 10-15 business days. It will appear as a reversal on your credit card statement or back in your PayPal wallet. Allow up to 15 business days for the refund to appear.
Can I get a refund for a family plan I’m no longer using?
Yes, the family plan manager can cancel the subscription and request a refund just like an individual plan, as long as it’s within 30 days. Remove any dependent members first before canceling.
What if I only want a refund for 1 month out of a year subscription?
Unfortunately Spotify won’t let you get a refund for only 1 month out of an annual subscription. You’d have to cancel the entire subscription and get a prorated refund for any full months left in the year.
I forgot to cancel my free trial – can I still get a refund?
Yes, Spotify allows you to refund the first paid month after your free trial as long as you request it within 30 days from the end of the trial period.
We hope this guide covered everything you need to know about getting a refund for Spotify Premium.
Taking a few minutes to request a refund is worth it if you’re unsatisfied with Spotify Premium. The process is quick and easy. Just make sure to act within the 30 day window to maximize your chances of getting your money back!
Let us know in the comments if you have any other Spotify Premium refund questions. And check out our blog for more Spotify tips and tricks. Thanks for reading!